Effective Date: November 8, 2026
Welcome to the official Terms of Service of AU VIEUX CAMPEUR STRASBOURG, the operator of the e-commerce platform [www.auvieuxcampeuroutdoor.com]. This agreement sets out the legally binding terms and conditions that govern your access to, browsing of, and use of our website, as well as all purchases of outdoor gear and related services you complete on our platform. As a brand run by a team of ordinary people who love stepping outside for small, joyful moments, we built this shop to offer high-quality lightweight, foldable daily outdoor goods that perfectly fit casual hikes and weekend picnics, ranging from glow in the dark carabiner clips, stackable collapsible storage buckets to leakproof collapsible silicone travel cups. By visiting, registering an account, or submitting an order on our website, you fully acknowledge that you have read, understood, and agreed to be bound by every provision outlined in this Terms of Service. If you do not agree with any part of these terms, you are not authorized to access or use our website for any purpose.
1. Eligibility for Use of the Platform
To create an account on [www.auvieuxcampeuroutdoor.com], browse our full product catalog, and complete transactions on our platform, you must meet the following eligibility requirements:
- You must be at least 18 years old, or have reached the age of majority in your country of residence, and have full legal capacity to enter into a binding purchase agreement under applicable local laws
- If you are registering an account or placing an order on behalf of a legal entity, business organization or other institution, you confirm that you have full legal authorization to bind that entity to this Terms of Service, and all actions you perform on the account will be deemed official actions of the represented entity
- You agree that all information you submit during account registration, order placement, and subsequent updates is true, accurate, complete, and up-to-date. We reserve the right to refuse access to our website, terminate accounts, cancel orders, or restrict shopping permissions for any user who provides false, misleading, or incomplete personal information.
This website is designed for personal, non-commercial use by individual customers who purchase our outdoor gear for their own outdoor adventures, family use or gifting purposes. Any unauthorized resale, bulk purchasing for commercial resale, or large-scale procurement for the purpose of competing with our commercial operations is strictly prohibited unless you obtain explicit written commercial cooperation authorization from our official team in advance.
2. Intellectual Property Rights Protection
All content, materials and intellectual property assets available on [www.auvieuxcampeuroutdoor.com] are the exclusive legal property of AU VIEUX CAMPEUR STRASBOURG, and are protected by global copyright laws, trademark regulations, and other applicable intellectual property protection rules. These protected assets include, but are not limited to, all website page designs, original text descriptions for each product item, high-resolution product photos, brand logos, graphic artworks, page layout structures, our unique slogan “Fold light, travel far, explore freely”, “Carry less, explore more with gear built for your adventures”, as well as all software codes, functional modules and interactive systems that support the normal operation of the platform.
Without obtaining our prior explicit written consent, no user is allowed to reproduce, copy, distribute, modify, publicly display, republish, download, store, or transmit any part of the website’s intellectual property content for any commercial or non-commercial purposes. You are also strictly prohibited from using any of our trademarks, brand logos, or original product images in association with any products or services that do not belong to AU VIEUX CAMPEUR, which may cause confusion among ordinary consumers and mislead the public to believe that unauthorized third-party products are officially affiliated or endorsed by our brand.
You may not scrape, crawl, or use any automated data collection tools to extract large amounts of product data, user information, or website content from our platform for any purpose, without our prior written approval. Any unauthorized infringement of our intellectual property rights will constitute a violation of this Terms of Service, and we reserve the right to pursue full legal compensation and take all necessary measures to stop the infringing activities.
3. User Account Management Obligations
When you complete the account registration process on [www.auvieuxcampeuroutdoor.com], you will set a unique username and a secure password for your account. You are fully and solely responsible for maintaining the confidentiality of your account credentials, and all activities, transactions, operations that happen under your account will be deemed as authorized actions taken by yourself.
You agree to immediately notify our official customer support team via our contact email orvyn@auvieuxcampeuroutdoor.com as soon as you become aware of any unauthorized access to your account, password leakage, or any other security breach related to your account. We will not be liable for any loss or damage arising from your failure to properly safeguard your account credentials, or your delayed notification of unauthorized account activities.
You are strictly prohibited from using other users’ accounts without explicit permission, registering fake accounts with false identity information, or using other people’s personal information to create accounts on our platform. We reserve the right to permanently suspend or terminate any account that violates these account management rules, and permanently restrict the corresponding user from accessing all services on our website.
4. Product Information and Order Placement Rules
We make every effort to display all product details on our website as accurately as possible, including product appearance, color, size, material parameters, functional features, unit price and stock status. All product listings on our platform are real offers of available lightweight foldable outdoor goods, ranging from our full collection of Folding Cup, Collapsible Bucket and Hanging Buckle series, as well as various types of carabiners, multi-tools and pet outdoor gear. However, due to the different display performances of different electronic device screens, there may be minor, non-material color differences between the actual product you receive and the product photo displayed on the website, and these minor differences will not be regarded as product quality defects.
When you submit an order on our website, you confirm that you have carefully read the full product description, checked the selected product specifications, quantity, price, and all related order details, and you agree that the submission of the paid order constitutes a legally binding purchase agreement between you and AU VIEUX CAMPEUR STRASBOURG. After you successfully place a paid order, we will send you an official order confirmation email to your registered email address, which records all the key information of your order for your future reference.
We reserve the right to reject any order in the following scenarios, even if the order has been successfully paid: the product you ordered shows unexpected out of stock status after the order is placed, we find that there are obvious errors in the product price or product description information displayed on the website due to system technical failures, your delivery address is located in a region where we do not provide shipping services, or our team has reasonable grounds to suspect that the order is a fraudulent transaction, an unauthorized resale order, or an order submitted by a user who has previously violated our Terms of Service or other platform policies. If we reject a paid order, we will notify you promptly via email, and process a full refund back to your original payment method within 3 working days, without generating any extra fees for you.
All product prices displayed on our website are denominated in Euros, and do not include applicable value-added tax, import duties, customs clearance fees and shipping costs, unless explicitly marked otherwise. The total amount you need to pay for your order will be clearly calculated and fully displayed on the Checkout page before you confirm the payment. We reserve the right to adjust product prices, modify preferential promotion rules, or launch new discount activities at any time, without prior notice to users. The price adjustment will not affect the orders that have been successfully paid before the new price officially takes effect.
5. Payment Terms
All payments for orders placed on [www.auvieuxcampeuroutdoor.com] can be completed through the secure, encrypted payment channels we support, which include major international credit cards, debit cards, and other officially announced third-party secure payment methods. You confirm that the payment card or payment account you use to settle the order is legally owned by yourself, or you have obtained full legal authorization from the account holder to complete the transaction.
All transaction records and payment information you submit on our website are protected by industry-standard SSL encryption technology, and we will never store the complete sensitive payment card information on our local servers, to ensure the absolute security of your payment data. If you encounter any payment failure, duplicate deduction, or abnormal transaction situation during the payment process, please contact our customer support team immediately via our contact phone +33 3 88 32 91 82 or email orvyn@auvieuxcampeuroutdoor.com, and we will assist you to verify the transaction status and solve the problem as soon as possible.
6. User Prohibited Activities
When you access and use our [www.auvieuxcampeuroutdoor.com] platform, you are strictly prohibited from engaging in any of the following activities:
- Posting, uploading, transmitting or disseminating any illegal, harmful, defamatory, obscene, infringing, or other content that violates public order and good customs on any interactive module of our website, including comment areas, feedback forms or message boards
- Carrying out any malicious attacks, such as implanting computer viruses, worms, malicious code, launching denial-of-service attacks, or any other technical behaviors that damage the normal operation of our website, interfere with other users’ normal access to the platform, or damage the security of our server system
- Impersonating the identity of AU VIEUX CAMPEUR STRASBOURG staff, other users or any third party, for the purpose of fraudulently obtaining other people’s personal information, property, or other improper benefits
- Manually or automatically submitting a large number of false orders, maliciously placing a large number of orders with no intention to pay, or abusing the order cancellation and return policy to disrupt the normal operation order of our platform
- Any other activities that violate applicable local laws, regulations, or the provisions of this Terms of Service.
Once we confirm that you have engaged in the above prohibited activities, we have the right to immediately take corresponding penalty measures, including but not limited to issuing warning notifications, suspending the account functions, terminating your user account, freezing unfulfilled orders, and reserving the right to pursue corresponding legal liabilities and economic compensation for all losses caused by your prohibited activities.
7. External Links and Third-Party Services
Our [www.auvieuxcampeuroutdoor.com] website may contain external hyperlinks to third-party websites, such as the official websites of our logistics partners, payment service providers, or social media platform pages associated with our brand. These external links are provided only for the convenience of our users, and do not mean that we explicitly endorse or assume any responsibility for the content, privacy protection policies, service quality, and transaction security of these third-party websites.
When you click the external link and leave our website to access the third-party platform, your browsing and transaction behavior will be completely governed by the terms of service and privacy policy of the corresponding third-party website. AU VIEUX CAMPEUR STRASBOURG will not be liable for any loss or damage you suffer when you use third-party services that are not controlled by us. We recommend that you carefully read and understand the service rules of the third-party platform before using their services.
8. Limitation of Liability
Within the maximum scope permitted by applicable laws, AU VIEUX CAMPEUR STRASBOURG, our directors, employees, operation partners will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website, purchase of our products, or related services, including but not limited to loss of profits, loss of business opportunities, loss of data, business interruption losses, even if we have been notified of the possibility of such damages in advance.
The total aggregate maximum compensation liability of AU VIEUX CAMPEUR for all types of claims arising from your use of our platform, regardless of the legal basis of the claim, shall not exceed the total actual amount you have paid to us for the specific order that triggers the claim.
Some regions and countries do not allow the exclusion or limitation of implied warranties, or the limitation of liability for consequential damages, so some of the above limitation clauses may not fully apply to you, in accordance with the mandatory provisions of your local laws.
9. Policy Amendments and Updates
We reserve the right to modify, update, or adjust the terms of this Terms of Service at any time, according to the changes of our business operations, the launch of new platform functions, the adjustment of market operation environment, or the updates of relevant legal and regulatory requirements. When we complete the modification of this Terms of Service, we will post the updated version on the corresponding Terms of Service page of our website, clearly mark the new effective date of the updated agreement. For users who have registered accounts on our platform, we may also send a notification email to your registered email address, to inform you of the key changes of the agreement.
Your continued access to our website, browsing of product content, or submission of new orders after the new version of Terms of Service takes effect will be deemed that you have fully read, understood and agreed to accept the constraints of the updated agreement. If you do not agree with the modified clauses of the new Terms of Service, you should immediately stop using our website and all related services.
10. Governing Law and Dispute Resolution
This Terms of Service, as well as all legal relationships arising from your use of the [www.auvieuxcampeuroutdoor.com] platform and all product purchase agreements concluded on our website, shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law rules.
If any dispute, difference or claim arises between you and AU VIEUX CAMPEUR STRASBOURG related to this Terms of Service, our website services or product transactions, both parties agree to first try to resolve the dispute through friendly consultation. You can contact us at any time via our official contact channels at AU VIEUX CAMPEUR STRASBOURG, 32 Rue du 22 Novembre, 67000 Strasbourg, France, email orvyn@auvieuxcampeuroutdoor.com, or phone number +33 3 88 32 91 82, and our customer dispute resolution team will communicate with you actively to find a mutually satisfactory solution.
If the dispute cannot be resolved through friendly consultation within 30 days after one party formally submits the consultation request, both parties agree that all disputes shall be submitted to the exclusive jurisdiction of the competent courts located in Strasbourg, France.
11. General Provisions
This Terms of Service, together with our Privacy Policy, Refund and Returns Policy, and Shipping Policy published on our website, constitute the entire complete agreement between you and AU VIEUX CAMPEUR STRASBOURG, and supersede all previous oral or written agreements, understandings and communications related to the subject matter of this agreement.
If any clause of this Terms of Service is found to be invalid, illegal or unenforceable by a competent court or regulatory authority, the remaining clauses of this agreement shall remain in full force and effect, and the invalid clause shall be replaced by a valid clause that is as close as possible to the original commercial intention of the invalid clause.
Any failure of AU VIEUX CAMPEUR STRASBOURG to exercise or enforce any right or provision stipulated in this Terms of Service shall not constitute a waiver of that right or provision, nor shall it affect our right to exercise that right or enforce that provision at any subsequent time.
Thank you for choosing [www.auvieuxcampeuroutdoor.com] and trusting our lightweight foldable outdoor gear. We hope every product you buy from us can bring you more convenient, joyful and wonderful outdoor adventure experiences in every casual hike and weekend picnic.